Frequently Asked Questions

Frequently Asked Questions ♡

♡ What products does The Pink Shift Co. offer?

We offer cute, functional accessories made with healthcare professionals in mind, including scrub caps, badge reels, and more.

♡ What scrub cap styles do you offer?

Our available styles may vary by print. Each product listing will show the available cap style options.

♡ What are the badge reels made of?
Our badge reels feature acrylic toppers with a retractable reel and secure alligator clip for easy everyday wear.

♡ How big are the badge reel toppers?
Each acrylic topper measures approximately 55 mm × 55 mm.

♡ How do I care for my badge reel?
Wipe clean with a soft, damp cloth. Avoid soaking or prolonged exposure to water.

♡ Are the badge reels suitable for everyday use?
Yes. They’re lightweight for comfortable daily wear and designed for regular use throughout your shift.

♡ How do I care for my scrub cap?
Care instructions are listed on each product page to help maintain the fit, fabric, and color of your scrub cap.

♡ Will sold-out prints be restocked?

Some of our favorites may make a comeback! Join our email list or follow us on Instagram for restock announcements.

♡ How long does shipping take?

Orders are processed before shipment, and estimated processing and delivery information will be provided in our Shipping Policy.

♡ Can I return or exchange my order?

Please review our Returns & Exchanges Policy for eligibility and instructions.

♡ How can I contact The Pink Shift Co.?

Questions? We’d love to help! You can reach us through our Contact Us page. 💕